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- Enjoy secure shopping with BELLAONLINE! - 24 hours a day, 7 days a week.
Payment Methods
We accept the following credit cards:- Visa, MasterCard, Amrican Express and payPal.
Your purchases will appear on your credit card statements as Cassden
Australia Pty Ltd
Payment Information
Please Note, It usually takes 2–3 working days for the funds to clear through paypal.
Customs and Duty
Please note that all international shipments may be subject to local import duties and taxes. These
charges may be levied once goods have reached your country. Any charges for duty, etc are your
responsibility. Please bear this in mind when completing your overseas order.
Shipping and Handling
The following shipping costs will be charged:
| Australia | Europe/International |
Orders below $50 - $8.0 Orders above $50 - $11.50 Orders over $300 - FREE
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Quote to be provided |
** Shipping Cost in Australian Dollar
Disclaimer
At BELLAONLINE, we try to ensure that the details and pricing of all items are always correct. However, please be aware
that some photographs may display models wearing clothing in colours which differ from those which are sold at BELLAONLINE
Delivery
Please select each individual item option to find out your delivery estimates - if you order multiple items with different
shipping times the longest shipping time will apply unless you specific partial shipping with us.
Easy Returns at BELLAONLINE
We take great pride in providing you with high quality and value. If you are dissatisfied with a purchase, we will assist
you with a prompt refund or exchange. Our 100% guarantee ensures that every item you purchase at BELLAONLINE meets your standards.
If it does not meet your expectations, you may return it within 30 days with original receipt and all merchandise tags attached
and unwashed for a replacement, exchange, or merchandise refund.
To return products to BELLAONLINE, please affix postage to your package and send it to PO Box 7208 Warringah Mall Brookvale 2100.
Unfortunately, your postage charges on returns are not refundable. However, if you are returning an item for exchange (ie. the
same style is being changed for a different size or colour), you are not required to pay for standard delivery on the outgoing parcel.
All other returns/reorders will be charged the standard or priority delivery rate based on your delivery preference.
To ensure that best possible fulfilment on your reorder, we recommend that you call us to reserve the styles you require. Our
Customer Service Representatives are available to discuss payment options with you and they will advise on delivery timeframes.
If you do reserve your reorder over the phone, then please do not submit a completed reorder form with your return, as duplicate
orders may be inadvertently placed.
Our Quality Control team inspect every delivery into BELLAONLINE to ensure that the products you receive meet our high quality standards.
However if you do receive a product which is faulty, please dont hesitate to call us on 02 99392529 to arrange free return delivery and
an exchange or refund. Should a fault appear after a garment has been worn, it would be appreciated if you would launder it prior to
returning it to us.
If you would like further information on our returns policy you can email us at info@bellaonline.com.au with your query.
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